Refund Policy

At Legacei Crowns, each medical-grade wig (cranial prosthesis) is handcrafted with the utmost care and customized to meet your unique needs. Due to the personalized nature of these products and for hygienic and health safety reasons, all sales are final and non-refundable.

We are committed to ensuring your satisfaction. If you experience any concerns with fit, quality, or construction, please contact us within 3 business days of receiving your wig. We will do our best to resolve any reasonable issues through adjustments or support where possible.

We encourage all clients to fully review and confirm their selections—including cap size, hair texture, color, and style—prior to purchase. If you have questions before placing your order, we’re happy to offer a consultation to guide you.

Thank you for trusting Legacei Crowns to be a part of your hair journey.